Vision Web Track Vision Hub Vision Cargo Chat
Customs

Customs Import Broker Services

Seamless & Compliant Customs Clearance in Australia

Having a trusted logistics provider with expert customs brokerage services is essential to ensure the smoothest clearance of your import cargo through the Australian Border Force (ABF) and the Department of Agriculture, Fisheries, and Forestry (DAFF).


At Vision International Logistics, our licensed Brisbane customs brokers streamline the customs clearance process, ensuring that your shipments meet all regulatory requirements while minimising delays and additional costs.



We bridge the gap between your business and regulatory agencies, offering expert guidance on tariff classifications, duty concessions, and biosecurity compliance. Our goal is to keep your supply chain moving efficiently with minimum disruptions.



Get in touch with us today to see how we can help your shipments go through customs with ease. 

Contact Us

Our Customs Broker Services

Customs Clearance

We manage the entire customs clearance process, ensuring your cargo meets all regulatory requirements and moves swiftly through the import/export process. Our team is highly skilled in navigating the complexities of customs regulations, saving you time and avoiding costly delays.

Tariff Advice and Consultancy

Our experts provide comprehensive tariff advice, helping you to understand and apply the correct tariffs for your goods. We offer consultancy services to optimise your import/export operations and ensure compliance with all applicable laws.

DAFF Qualified and Endorsed Staff

Our staff are DAFF qualified and endorsed, meaning they have the expertise to manage the biosecurity risks associated with importing goods into Australia. This ensures that your shipments comply with all DAFF regulations, reducing the risk of delays or penalties.

Landed Costing Analysis

We offer a landed costing analysis to provide a clear understanding of all the costs associated with importing goods. This includes duties, taxes, and any additional fees, giving you a comprehensive overview of your total landed costs.

Customs Bonded Warehouse

Vision International Logistics operates a customs-bonded warehouse, allowing us to store goods under bond until duties and taxes are paid. This service helps to streamline your supply chain and offers flexibility in managing your inventory.

DAFF and QAP Registered

We are registered with DAFF and QAP, ensuring that our facilities and processes meet the stringent requirements set by these agencies. This guarantees that your goods are handled with the highest standards of care and compliance.

Duty Drawbacks/Refunds

We assist with the process of claiming duty drawbacks and refunds, helping you to recover duties paid on goods that are subsequently exported or used in the production of exported goods.

Warehousing and Distribution

Our warehousing and distribution services are designed to complement our customs brokerage offerings, providing a seamless solution from import to final delivery. We ensure that your goods are stored and distributed efficiently, minimising delays and reducing costs.

Customs Clearance

We manage the entire customs clearance process, ensuring your cargo meets all regulatory requirements and moves swiftly through the import/export process. Our team is highly skilled in navigating the complexities of customs regulations, saving you time and avoiding costly delays.

Tariff Advice and Consultancy

Our experts provide comprehensive tariff advice, helping you to understand and apply the correct tariffs for your goods. We offer consultancy services to optimise your import/export operations and ensure compliance with all applicable laws.

Tariff Advice and Consultancy

Our experts provide comprehensive tariff classification advice to ensure that your goods are assigned the correct duty rates. By understanding Free Trade Agreements and duty exemptions, we help businesses reduce import costs and ensure compliance with Australian customs laws. Our team stays up to date with regulatory changes to prevent delays and penalties, providing tailored advice for businesses importing a wide range of products.

DAFF Qualified and Endorsed Staff

Australia enforces strict biosecurity controls on imports, and our DAFF-accredited customs specialists ensure that shipments comply with all quarantine and biosecurity requirements. Whether your goods require import permits, pre-clearance inspections, or quarantine declarations, we manage the entire process to ensure compliance. By addressing biosecurity risks proactively, we help businesses avoid costly delays, additional inspections, and potential penalties for non-compliance.

Landed Costing Analysis

A clear understanding of your total landed costs is essential for accurate budgeting and supply chain efficiency. Our landed cost analysis service provides full transparency over import-related expenses, including customs duties, GST, freight charges, and other government fees. We also assess potential duty refunds and tariff concessions, ensuring that businesses take advantage of cost-saving opportunities where applicable.

Tariff Advice and Consultancy

Our experts provide comprehensive tariff classification advice to ensure that your goods are assigned the correct duty rates. By understanding Free Trade Agreements and duty exemptions, we help businesses reduce import costs and ensure compliance with Australian customs laws. Our team stays up to date with regulatory changes to prevent delays and penalties, providing tailored advice for businesses importing a wide range of products.

DAFF Qualified and Endorsed Staff

Australia enforces strict biosecurity controls on imports, and our DAFF-accredited customs specialists ensure that shipments comply with all quarantine and biosecurity requirements. Whether your goods require import permits, pre-clearance inspections, or quarantine declarations, we manage the entire process to ensure compliance. By addressing biosecurity risks proactively, we help businesses avoid costly delays, additional inspections, and potential penalties for non-compliance.

Get in Touch

Why Choose Us?

Australian Trusted Trader Accreditation

As a certified Australian Trusted Trader (ATT), we offer faster customs processing, enhanced trade facilitation, and priority clearance services. Our accreditation ensures that our clients benefit from reduced clearance times, improved supply chain security, and streamlined compliance with Australian Border Force requirements.

Streamlined & Efficient Handling

Our experienced customs brokers manage all aspects of customs clearance with precision, ensuring that shipments move through the supply chain without unnecessary delays. We liaise directly with customs authorities, handle documentation requirements, and resolve any compliance issues swiftly, allowing businesses to focus on their core operations.

End-to-End Supply Chain Solutions

Our customs brokerage services are fully integrated with our freight forwarding, warehousing, and transport solutions, ensuring a seamless experience from arrival to final delivery. By consolidating customs clearance with logistics operations, we provide businesses with a complete end-to-end supply chain solution, reducing administrative burdens and improving efficiency.

Expertise in Customs Clearance

With decades of experience in customs clearance, we provide businesses with the expertise needed to navigate complex regulations. Our team ensures that all documentation is completed accurately, minimising the risk of compliance breaches, penalties, or cargo holds. By proactively managing domestic and international trade risks and keeping up with regulatory updates, we help businesses maintain smooth and uninterrupted operations.

Get a Quote

Get in touch with us today to discover how our customizable logistics services can streamline your shipping processes and enhance your global reach.

Get in Touch

Frequently Asked Questions

  • What is a Customs Broker?

    A licensed customs broker is a professional who specialises in managing the import and export process to ensure compliance with customs regulations. By handling tariff classifications, duty assessments, and documentation requirements, a customs broker helps businesses avoid costly delays, fines, or compliance issues. For companies importing goods into Australia, a customs broker is essential for ensuring that shipments move efficiently through customs while adhering to ABF and DAFF regulations.

  • Why Do I Need a Customs Broker?

    For most shipments, customs clearance in Australia takes between 24 and 48 hours, provided that all documentation is accurate and complete. High-risk goods, including perishable products and pharmaceuticals, may require additional DAFF inspections, which can extend processing times. Incorrect or incomplete paperwork can also cause significant delays, so it is essential to work with a customs broker to ensure all requirements are met before shipping.

  • What Types of Custom Clearance Services Do We Offer?

    We offer a full range of customs clearance services, including managing documentation, tariff advice, GST applications, duty drawbacks, and ensuring compliance with DAFF regulations.

  • What Documents Are Required to Import Goods into Australia?

    To import goods into Australia, businesses typically need to provide a Commercial Invoice, Packing List, Bill of Lading (BOL) or Airway Bill (AWB), Import Declaration, and any necessary permits or certificates of origin. Depending on the nature of the goods, additional custom and quarantine or biosecurity documentation may be required. Our team ensures that all paperwork is completed correctly to prevent customs delays and compliance issues.

  • Are There Any Particular Goods That Can't Be Approved to Go Through Customs?

    Certain goods may be restricted or prohibited from entering Australia, including some food products, plants, and animal products. Our DAFF qualified staff will help you understand any restrictions applicable to your shipments.

Making the Customs Clearance Process as Seamless & Simple as Possible

At Vision International Logistics, we make the customs clearance process as straightforward and hassle-free as possible. Our licensed customs brokers, in-depth knowledge, and seamless integration with freight forwarding services ensure that your shipments clear customs without complications.


By offering expert guidance on tariff classifications, duty concessions, and biosecurity regulations, our freight forwarders provide businesses with the support needed to import goods efficiently and cost-effectively.


Speak to our customs specialists today to find out how we can streamline your import process and enhance your global supply chain.


Contact us today to get started. 


Get a Quote

Contact Us

Fill up form below, our team will get back to you soon

Web Site Enquiry - Customs Page

Share by: